1. Introduction

Welcome to Yigo By Mariam (the “Website”), a registered brand in the United Arab Emirates. By accessing or using this Website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, please refrain from using our Website.

2. Eligibility

By using this Website, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use this Website.

3. Products

Yigo By Mariam specializes in selling high-quality Kandhouras, Jalabas, and Scarfs worldwide from the UAE. All products displayed on the Website are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing and Payments

• Prices displayed on the Website are in AED (United Arab Emirates Dirham) and include applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without prior notice.
• Payment must be made through the secure payment methods provided on the Website. We do not store your payment information.

5. Shipping and Delivery

• We ship our products worldwide from the UAE.
• Shipping costs and estimated delivery times will be provided at checkout based on your location.
• For international orders, customers are responsible for any applicable customs duties and taxes, which are non-refundable.
• We are not liable for shipping delays caused by carriers, customs clearance, or unforeseen circumstances.

6. Returns and Refunds

• Items may be returned or exchanged within 14 days of delivery.
• To be eligible for a return, the item must be unused, unworn, unwashed, and in its original packaging with tags attached.
• Non-returnable items: Final sale items and custom-made orders cannot be returned or exchanged.
• Items that are damaged, altered, or missing tags for reasons not due to our error will not be accepted for return.
• Refunds will be processed within 7-10 business days after inspection and issued to the original payment method.
• Shipping fees are non-refundable, unless the return is due to an error on our part.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. Exchanges

• Customers can request an exchange within 14 days of delivery for a different size or color.
• Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit will be offered.

8. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
• We will cover return shipping costs and send a replacement or issue a full refund.

9. Intellectual Property

• All content on this Website, including images, text, logos, and designs, is the property of Yigo By Mariam and is protected by intellectual property laws.
• You may not copy, reproduce, or distribute any content from this Website without prior written permission.

10. Limitation of Liability

• Yigo By Mariam is not liable for any damages, losses, or claims arising from the use of this Website or the purchase of our products.
• We do not guarantee the accuracy, completeness, or reliability of the information on this Website.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy [link] for details on how we collect, use, and protect your personal information.

12. Compliance with UAE, EU, and International Laws

• Yigo By Mariam complies with all applicable laws and regulations of the UAE, European Union (EU), United States (US), and other international trade laws.
• Customers are responsible for ensuring compliance with local laws in their country of residence when purchasing our products.

13. Changes to Terms and Conditions

We reserve the right to update these Terms at any time without prior notice. Changes will take effect immediately upon posting to the Website.

14. Governing Law

These Terms are governed by the laws of the United Arab Emirates, and any disputes shall be resolved exclusively in the courts of the UAE.

15. Contact Information

For any questions or concerns, please contact us:
📩 Email: [email protected]
📞 Phone: +971 50 642 0163

By using this Website, you agree to these Terms and Conditions.